Track Your Allcaremedicines Order

Last Updated: July 22, 2026 Tracking support: 24/7

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1. Track Your Shipment

All orders placed with Allcaremedicines.com are shipped through India Post EMS (Express Mail Service) or Registered International Airmail, depending on the selected shipping method. Once your order has been dispatched, you'll receive a confirmation email containing your shipment tracking number.

Tracking Confirmation: Every order includes a tracking number. Keep your shipping confirmation email until your order has been successfully delivered — it contains your tracking number, which is required for shipment updates and customer support inquiries.

2. How to Track Your Shipment

Follow these simple steps to check your order status:

Open Your Confirmation Email

Open the shipping confirmation email sent by Allcaremedicines.com. It contains your unique tracking number.

Copy Your Tracking Number

Copy the tracking number from the email — for example: EE123456789IN or RA123456789IN.

Visit India Post Tracking

Go to the official India Post Tracking Website to track your shipment.

Enter Your Tracking Number

Enter your tracking number in the Consignment Tracking box on the India Post website.

Click Track

Click the Track button to view the latest shipment status and delivery updates.

Tip: Bookmark the India Post tracking page for quick access to your shipment status.

3. Tracking Number Formats

International shipments sent through India Post generally use one of the following tracking formats:

EMS (Express Mail Service) EE123456789IN Begins with EE or another two-letter prefix, followed by nine digits and ending with IN.
Registered Airmail RA123456789IN Begins with RA or RR, followed by nine digits and ending with IN.
Different format? If your tracking number follows a different format, your order may have been shipped using an alternate courier service. Please contact our customer support team for assistance.

4. Tracking Information Not Available?

If your tracking details are not visible immediately, there's no need to worry.

  • Tracking information may take 24 to 72 hours after dispatch to appear in the postal system.
  • If no tracking updates are available after 72 hours, please contact our support team with your order details.
Patience advised: International tracking systems can take time to sync. Your package is likely in transit even if the system shows a delay.

5. Customs Clearance

For international deliveries, your package may be held temporarily by customs authorities in the destination country for inspection or clearance.

  • During this period, tracking updates may pause for a short time.
  • This is a normal part of the international shipping process and does not necessarily indicate any problem with your shipment.
Note: Customs clearance times vary by country. In some cases, customs may contact you directly for additional information or payment of duties. Allcaremedicines is not responsible for any customs duties, taxes, or fees that may apply.

6. Order Not Delivered?

If your order has not been delivered within 30 days from the shipping confirmation date, please contact our customer support team with your Order Number and Tracking Number.

Our commitment: After reviewing your case, we will investigate the shipment and, if applicable, arrange a replacement shipment or issue a full refund in accordance with our shipping and refund policy.

Please have the following information ready when you contact us:

  • Order Number (found in your confirmation email)
  • Tracking Number (from your shipping confirmation)
  • Shipping date and the address where the package was sent

7. Need Assistance?

Our customer support team is available Monday to Saturday, from 9:00 AM to 6:00 PM (IST).

Response Time
Within 24 business hours
Important: Please keep your shipping confirmation email until your order has been successfully delivered. It contains your tracking number, which is required for shipment updates and customer support inquiries.